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System Certifications

QMS (ISO 9001:2008) Quality Management System

ISO 9001:2008 background

ISO 9001:2008 is an international standard. It is one of the most widely known and the basis of many highly effective quality systems. the standard can be applied to any size of company or organization, any industry and any country, for both services and products. the standard itself consists of a set of requirements. These requirements specify what a company must do but now how to do it. The ISO 9001:2008 Quality Management System certification eanbles you to demonstrate your commitment to quality and customer satisfaction, as well as continuously improving your quality systems and integrating the realities of a changing world.

The international organization for standardization (ISO) has reviewed ISO 9000 standards of version 1994 for a group of reasons which include:

- Its ISO rules that international Standards should be reviewed each 5 years.
- The increasing focus and demand on meeting customer needs and other stakeholders (owners, employees, suppliers…). and the increasing demand towards performance excellence
- The need to have consistency and compatibility with other management standards such as ISO 14000 standards

Besides problems with the old version of ISO 9000 (1994) standards such as wording, not process oriented, not easy to use and implement by small enterprises.

Accordingly the ISO issued new standards of ISO 9000 in December 2000, and a transition period was given till 15 December 2003 for previously certified companies according to the old standards (ISO9001, ISO9002. ISO9003:1994)
The changes to the standard have taken into account the above findings and allow organizations to focus on the processes that are essential to their operations.

ISO 9000:2008 series The series comprises of:

- ISO 9000 Quality Management Systems - Fundamentals and vocabulary (this supersedes ISO 8402 and ISO 9000 - 1).
- ISO 9001 Quality Management Systems - Requirements (supersedes the 1994 year version of ISO 9001, 9002, 9003.)
- ISO 9004 Quality Management Systems - Guidelines for performance improvement (this supersedes ISO 9004 - 1)
- ISO 19011 Guidelines on auditing quality and environmental management systems (supersedes the ISO10011-1/2/3, ISO 14010, ISO14011.ISO14012)

ISO 9000 series was established in accordance with the 8 quality principles which include:

The ISO 9001:2008 standard
It's the requirement standard which was issued to assess an organization ability to meet customers and applicable regulatory requirements and accordingly it is the only standard in ISO 9000 series that certification from 3rd party can be obtained for conformance with.

The requirements contain little that any well run, successful organization is not already doing either formally or informally. The revisions contained in the standard are therefore attempting to ensure approval really means something and is of recognizable value.

Terminology and definitions used in ISO 9001:2008 are contained in ISO 9000:2008 which also includes the concepts on which the standard has been developed.
ISO 9001:2008 Standard is organized in five main clauses which include:

- Clause 4 :Quality management system
- Clause 5 : Management responsibility
- Clause 6 : Resources management
- Clause 7: Product realization
- Clause 8 : Measurement and analysis and improvement

EMS (ISO 14001:2004) Environmental Management System

EMS (ISO 14001:2004) Environmental Management System ISO 14001:2004 provides guidance on how to manage the environment aspects of business activitires more effectively, while taking into considertaion environment protection, pollution prevention and socio-economic needs.

The ISO 14001:2004 environment management system certification enables to demonstratr commitment to the environment, as wll as continuouly improving corporate image and integrating the realities of a changing world.

An EMS meeting the requirements of ISO 14001:2004 is a management tool enabling an organization of any size or type to:

• identify and control the environmental impact of its activities, products or services, and to
• improve its environmental performance continually, and to
• implement a systematic approach to setting environmental objectives and targets, to achieving these and to demonstrating that they have been achieved.

How it works
ISO 14001:2004 does not specify levels of environmental performance. If it specified levels of environmental performance, they would have to be specific to each business activity and this would require a specific EMS standard for each business. That is not the intention.

ISO has many other standards dealing with specific environmental issues. The intention of ISO 14001:2004 is to provide a framework for a holistic, strategic approach to the organization's environmental policy, plans and actions.

ISO 14001:2004 gives the generic requirements for an environmental management system. The underlying philosophy is that whatever the organization's activity, the requirements of an effective EMS are the same.

This has the effect of establishing a common reference for communicating about environmental management issues between organizations and their customers, regulators, the public and other stakeholders.

Because ISO 14001:2004 does not lay down levels of environmental performance, the standard can to be implemented by a wide variety of organizations, whatever their current level of environmental maturity. However, a commitment to compliance with applicable environmental legislation and regulations is required, along with a commitment to continual improvement – for which the EMS provides the framework.

The EMS standards

ISO 14004:2004 provides guidelines on the elements of an environmental management system and its implementation, and discusses principal issues involved.

ISO 14001:2004 specifies the requirements for such an environmental management system. Fulfilling these requirements demands objective evidence which can be audited to demonstrate that the environmental management system is operating effectively in conformity to the standard.

What can be achieved

ISO 14001:2004 is a tool that can be used to meet internal objectives:
• provide assurance to management that it is in control of the organizational processes and activities having an impact on the environment

• assure employees that they are working for an environmentally responsible organization.

ISO 14001:2004 can also be used to meet external objectives:

• provide assurance on environmental issues to external stakeholders – such as customers, the community and regulatory agencies
• comply with environmental regulations
• support the organization's claims and communication about its own environmental policies, plans and actions
• provides a framework for demonstrating conformity via suppliers' declarations of conformity, assessment of conformity by an external stakeholder - such as a business client - and for certification of conformity by an independent certification body.

ISO 14001:2004 does not specify levels of environmental performance. If it specified levels of environmental performance, they would have to be specific to each business activity and this would require a specific EMS standard for each business. That is not the intention.

OHSAS 18001

OHSAS 18001 is an assessment specification for occupational health and safety management system. It enables organization to manage operational risk and improve performance. It also provides guidance on how to manage the health and safety aspects of business activities more effectively, while taking into careful consideration accident prevention, risk reduction and the well being of employees.

OHSAS 18001 was created via the concerted effort from a number of the worlds leading national standards bodies, certification bodies, and specialist consultancies. A main driver for this was to try to remove confusion in the workplace from the proliferation of certifiable OH&S. specifications.

A perhaps would be expected, a number of older documents were used in the creation process. These included:

• BS8800:1996 Guide to occupational health and safety management systems

• Technical Report NPR 5001: 1997 Guide to an occupational health and safety management system
• SGS & ISMOL ISA 2000:1997 Requirements for Safety and Health Management Systems p
• BVQI Safety Cert: Occupational Safety and Health Management Standard
• DNV Standard for Certification of Occupational Health and Safety Management Systems(OHSMS):1997
• Draft NSAI SR 320 Recommendation for an Occupational Health and Safety (OH and S) Management System
• Draft AS/NZ 4801 Occupational health and safety management systems Specification with guidance for use
• Draft BSI PAS 088 Occupational health and safety management systems
• UNE 81900 series of pre-standards on the Prevention of occupational risks
• Draft LRQA SMS 8800 Health & safety management systems assessment criteria It is worth noting that the certification bodies involved in creation hold about 80% of the world market for management system certification.


OHSAS 18001 has been developed to be compatible with the ISO 9001 (Quality) and ISO 14001 (Environmental) management systems standards, in order to facilitate the integration of quality, environmental and occupational health and safety management systems by organizations, should they wish to do so.

The (OHSAS) specification gives requirements for an occupational health and safety (OH&S) management system, to enable an organisation to control its OH&S risks and improve its performance. It does not state specific OH&S performance criteria, nor does it give detailed specifications for the design of a management system.

APPLICATION AND BENEFITS The OHSAS specification is applicable to any organisation that wishes to:

• Establish an OH&S management system to eliminate or minimise risk to employees and other interested parties who may be exposed to OH&S risks associated with its activities
• Implement, maintain and continually improve an OH&S management system
• Assure itself of its conformance with its stated OH&S policy
• Demonstrate such conformance to others
• Seek certification/registration of its OH&S management system by an external organisation
• Make a self-determination and declaration of conformance with this OHSAS specification.

ISO 22000: Food Safety Management System

ISO 22000: Food Safety Management System - requirements for any organization in the food chain, it is an international standard which defines the requirements for any organization in the food chain, it is an international standard which defines the requirements of a food safety covering all organizations in the food chain, including catering and packagning companies. Key elements of the standard include

• Interactive communication
• System Management
• Control of food safety hazards through pre-requisite programmes and HACCP plans.
• Continual Improvement and updating of the management system

Protecting your information assets - ISO 27001


Dependence on information systems and services means that organizations are more vulnerable to security threats. Information is an asset which has value to an organization and consequently needs to be suitably protected.

By proper identification and classification of those assets and a systematic risk assessment of threats and vulnerabilities, your company can select appropriate controls to manage those risks and demonstrate that it is preserving confidentiality, integrity and availability of those information assets to clients, consumers, shareholders, authorities and society at large.

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