If you are new to certification, the alphabet soup of ISO standards can be overwhelming. Two of the most requested - ISO 9001 and ISO 27001 - solve very different problems.
ISO 9001 - Quality Management
ISO 9001 is about consistently delivering products and services that meet customer and regulatory requirements. If your buyers care about reliability, repeatability and continual improvement, this is usually the place to start.
ISO 27001 - Information Security
ISO 27001 is about protecting information - confidentiality, integrity and availability. If you handle customer data, run SaaS, or sell to enterprises and regulated industries, expect this to come up in every procurement questionnaire.
Which first?
- Manufacturing, services, general quality assurance → ISO 9001 first.
- IT, SaaS, BPO, anything data-heavy → ISO 27001 first.
- Both demanded by customers → an integrated management system is more efficient than two separate projects.
Not sure? A short applicability assessment with our team will point you to the right standard - or combination - for your goals.